Boletín Noviembre 2017

<title></title><!-- [et_pb_line_break_holder] --><style type="text/css">A:link {<!-- [et_pb_line_break_holder] --> text-decoration:none;<!-- [et_pb_line_break_holder] --> color:#FFFFFF;<!-- [et_pb_line_break_holder] --> } <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .banner {<!-- [et_pb_line_break_holder] --> margin: 0 auto;<!-- [et_pb_line_break_holder] --> padding: 1rem;<!-- [et_pb_line_break_holder] --> border: none;<!-- [et_pb_line_break_holder] --> width: 600px;<!-- [et_pb_line_break_holder] --> align: center;<!-- [et_pb_line_break_holder] --> background-color: #294A84;<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .encabezadop {<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> margin: 0 auto;<!-- [et_pb_line_break_holder] --> width:600px;<!-- [et_pb_line_break_holder] --> background-color: #294A84;<!-- [et_pb_line_break_holder] --> padding: 1rem;<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .hijo3 {<!-- [et_pb_line_break_holder] --> background-color: #294A84;<!-- [et_pb_line_break_holder] --> padding: 10px;<!-- [et_pb_line_break_holder] --> margin: 10px;<!-- [et_pb_line_break_holder] --> width:560px;<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .hijoe2 {<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> float:left;<!-- [et_pb_line_break_holder] --> width:300px;<!-- [et_pb_line_break_holder] --> text-align:right;<!-- [et_pb_line_break_holder] --> background-color: #294A84;<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .padre {<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> padding: 1rem;<!-- [et_pb_line_break_holder] --> margin: 0 auto;<!-- [et_pb_line_break_holder] --> width:600px;<!-- [et_pb_line_break_holder] --> background-color: #F0F0F0;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .padre1 {<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> padding: 1rem;<!-- [et_pb_line_break_holder] --> margin: 0 auto;<!-- [et_pb_line_break_holder] --> width:600px;<!-- [et_pb_line_break_holder] --> background-color: #294A84;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .hijo {<!-- [et_pb_line_break_holder] --> background-color: none;<!-- [et_pb_line_break_holder] --> padding: 10px;<!-- [et_pb_line_break_holder] --> margin: 10px;<!-- [et_pb_line_break_holder] --> width:560px;<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .hijo2 {<!-- [et_pb_line_break_holder] --> background-color:#F4F4F4;<!-- [et_pb_line_break_holder] --> padding: 10px;<!-- [et_pb_line_break_holder] --> margin: 10px;<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> /* IMPORTANTE */<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --></style><!-- [et_pb_line_break_holder] --><div align="center" class="padre1"><!-- [et_pb_line_break_holder] --><div class="hijo3"><!-- [et_pb_line_break_holder] --><table bgcolor="#294A84" border="0" width="560"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="left"></td><!-- [et_pb_line_break_holder] --> <td align="right"></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="left" rowspan="2" width="269"><!-- [et_pb_line_break_holder] --> <p><font color="#FFFFFF"><strong><img height="75" src="http://www.asociacionusuariossanitas.com/images/boletin/logo_boletin_2.gif" width="191" /></strong></font></p><!-- [et_pb_line_break_holder] --> </td><!-- [et_pb_line_break_holder] --> <td align="right" height="51" width="269"></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="right"><font color="#FFFFFF"><strong>Sr(a) {subtag:name}<br /><!-- [et_pb_line_break_holder] --> Boletín No. 15 - Noviembre de 2017</strong></font></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div align="center" class="padre"><!-- [et_pb_line_break_holder] --><div class="hijo"><!-- [et_pb_line_break_holder] --><table border="0" width="560"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td colspan="3" height="45"><!-- [et_pb_line_break_holder] --> <p><font color="#A7CC11" size="+1"><strong>La información al servicio de los usuarios Sanitas</strong></font></p><!-- [et_pb_line_break_holder] --> </td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="justify" style="line-height: 0px;" width="150"><img height="105" src="images/boletin/2017/noviembre/control-social.jpg" width="140" /></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="10"></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="400">Como parte de la estrategia de control social al prestador, la Asociación de Usuarios Sánitas viene desarrollando el Proyecto de Información, que permitirá identificar desviaciones e inconsistencias en la prestación del servicio, permitiendo que se tomen los correctivos adecuados oportunamente.</td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="right" colspan="3" height="35" style="line-height: 0px;"><a href="https://asociacionusuariossanitas.com/la-informacion-al-servicio-de-los-usuarios-sanitas/"><img src="http://www.asociacionusuariossanitas.com/images/botones/leermasc.png" /></a></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div align="center" class="padre"><!-- [et_pb_line_break_holder] --><div class="hijo"><!-- [et_pb_line_break_holder] --><table border="0" width="560"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td colspan="3" height="45" style="text-align: left;"><font color="#A7CC11" size="+1"><strong>Se requieren mejoras en el servicio de entrega de medicamentos por parte de Cruz Verde</strong></font></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="justify" style="line-height: 0px;" width="150"><img height="105" src="images/boletin/2017/noviembre/medicamentos-encuesta.jpg" width="140" /></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="10"></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="400">Esta es una de las principales conclusiones de la encuesta realizada por la Asociación de Usuarios Sanitas, que evidencia una satisfacción de solo el 37% con el proceso de suministro de medicamentos. Conozca los resultados completos de la encuesta de evaluación.</td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="right" colspan="3" height="35" style="line-height: 0px;"><a href="https://asociacionusuariossanitas.com/se-requieren-mejoras-en-el-servicio-de-entrega-de-medicamentos-por-parte-de-cruz-verde-2/"><img alt="" src="http://www.asociacionusuariossanitas.com/images/botones/leermasc.png" /></a></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div align="center" class="padre"><!-- [et_pb_line_break_holder] --><div class="hijo"><!-- [et_pb_line_break_holder] --><table border="0" width="560"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td colspan="3" height="45" style="text-align: left;"><font color="#A7CC11" size="+1"><strong>La diabetes será la séptima causa de muerte para el 2030, asegura la OMS</strong></font></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="justify" style="line-height: 0px;" width="150"><img height="105" src="images/boletin/2017/noviembre/diabetes-sanitas.jpg" width="140" /></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="10"></td><!-- [et_pb_line_break_holder] --> <td align="justify" width="400">Según cifras de la Organización Mundial de la Salud, cerca de 422 millones de personas en todo el mundo tienen diabetes, una cifra que probablemente se duplicará en los próximos 20 años. Conozca qué es esta enfermedad y cómo prevenirla.</td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="right" colspan="3" height="35" style="line-height: 0px;"><a href="https://asociacionusuariossanitas.com/la-diabetes-sera-la-septima-causa-de-muerte-para-el-2030-asegura-la-oms/"><img alt="" src="http://www.asociacionusuariossanitas.com/images/botones/leermasc.png" /></a></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div align="center" class="padre"><!-- [et_pb_line_break_holder] --><div class="hijo"><!-- [et_pb_line_break_holder] --><table border="0" width="560"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr style="line-height: 0px;"><!-- [et_pb_line_break_holder] --> <td height="45" style="text-align: left;"><img height="243" src="images/boletin/2017/noviembre/recuerde-medicamentos.jpg" width="550" /></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td align="justify" width="504"> <!-- [et_pb_line_break_holder] --> <p align="center"><span style="font-size:14px;"><span style="color:#000000;"><span style="text-decoration:none">Consulte este y otros boletines en</span></span><a href="http://www.asociacionusuariossanitas.com/index.php/boletin"><span style="color:#000000;"><span style="text-decoration:none">:<br /><!-- [et_pb_line_break_holder] --> <strong>http://www.asociacionusuariossanitas.com/index.php/boletin</strong></span></span></a></span></p><!-- [et_pb_line_break_holder] --> </td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><div align="center" class="padre1"><!-- [et_pb_line_break_holder] --><div class="hijo3"><!-- [et_pb_line_break_holder] --><table bgcolor="#294A84" border="0" width="561"><!-- [et_pb_line_break_holder] --> <tbody><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td width="275"><strong><font color="#FFFFFF" size="+1">Canales comunicación PQR:</font></strong></td><!-- [et_pb_line_break_holder] --> <td width="276"></td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> <tr><!-- [et_pb_line_break_holder] --> <td><!-- [et_pb_line_break_holder] --> <p><a href="https://asociacionusuariossanitas.com/index.php/pqr/pqr-asociacion-de-usuarios" style="text-decoration: none color: #ffffff;"><font color="#FFFFFF">Asociación de Usuarios Sanitas</font></a></p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <p><a href="http://portal.colsanitas.com/portal/es/web/guest/dus-colombia"><font color="#FFFFFF">Defensoría del Usuario Sanitas (DUS)</font></a></p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <p><a href="http://portal.colsanitas.com/portal/web/sanitas-internacional/sugerencias-y-quejas"><font color="#FFFFFF">Organización Sanitas Internacional</font></a></p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <p><a href="http://mensajeria.supersalud.gov.co:8080/ExtranetQuejasReclamosV2.nsf/FTramite?openform&Reclamo"><font color="#FFFFFF">Superintendencia Nacional de Salud</font></a></p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <p><a href="https://orfeo.minsalud.gov.co/orfeo/formularioWebMinSalud/"><font color="#FFFFFF">Minsalud</font></a></p><!-- [et_pb_line_break_holder] --> </td><!-- [et_pb_line_break_holder] --> <td><!-- [et_pb_line_break_holder] --> <p align="left"></p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <p align="left"></p><!-- [et_pb_line_break_holder] --> </td><!-- [et_pb_line_break_holder] --> </tr><!-- [et_pb_line_break_holder] --> </tbody><!-- [et_pb_line_break_holder] --></table><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] -->